All of our products are represented as best as possible in our displayed photos. Products made from wood or leather may not appear as exactly as the photo. Due to the natural nature of wood or leather there will be variations in color, and grain patterns. If you have specific request, please contact us directly firstname.lastname@example.org
Shipping / Delivery
Shipping will be calculated upon checkout. Orders will be shipped within 3-5 business days of payment via Canada Post regular parcel. Expect delivery within 1-3 weeks upon email confirmation that your order has shipped. If you need faster shipping please contact us prior to purchase.
Chisel & Hide is not responsible for loss or damage through Canada Post.
If you are a customer from the United States or other international country please send us an email to receive a shipping estimate prior to purchasing.
Insurance and tracking numbers are available at additional cost. Please contact us prior to purchase.
CUSTOM ORDERS or LARGE ORDERS may require a 1-3 week turnaround time NOT including shipping time.
Chisel & Hide strive to produce high quality products and make our customers happy. If you are not pleased with your order or an error has been made on our part, please contact us at: email@example.com WITHIN 7 days of delivery. Unsolicited returns will not be accepted and returns must be made WITHIN 30 days of delivery with items returned unused and with original packaging. Shipping is the responsibility of the customer.
Custom items are non-refundable unless an error has been made on our part. In those rare instances we will work diligently to remedy the situation.