The time I need to prepare an order for shipping varies. For details, see individual items.
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Select products are available for wholesale. Please contact us for details.
We do offer bulk proving to anyone that would like to order 6 or more mugs. Please contact us and we set it up for you.
Our Woods Mug sleeves fit on both 500ml wide mouth jars as well as a 750ml wide mouth Jars. Some have even used them on regular mason jars. We offer 3 options for ordering. Sleeve only, Sleeve w/ 500 ml jar, and Sleeve with 750 ml jar.
Woods Mugs:Slip the sleeve off the jar to wash. Wash with damp cloth and mild soap. Condition with a leather conditioner if desired. Our handles are finished with tung oil. Over time they will start to look a little fuzzy, to return it to its silky finish wipe on a coat of tung oil, mineral oil, or jojoba oil. You could also apply beeswax to your handle.
Our sleeves fit tighter on a 750ml jar. To loosen the sleeve to slip it off: add hot water inside the jar and let it sit for a few minutes, then empty the water and slip off the sleeve.
We welcome custom orders. We carry a varieity of leathers and wood species and thread colors for you to choose from. Please send us a message with your preferences.
Name stamping (embossing) is available. Maximum 10 characters.
Custom Mug Sleeves: We have had logo patches and laser etching done on our sleeves in the past.
Another option would be to have a custom fire heated leather stamp made with your design or logo and emboss onto the leather the traditional way.
Both methods require a vector file. Send us your idea and we'll send a quote your way.